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DL
Dennis Lee
CTO, Forward Flow
Dennis leads engineering at Forward Flow: the campaign engine, the AI calling stack and the integrations that keep every lead worked without anyone lifting a finger.
Engineering
The first 60 seconds after a lead fills out a form
A step-by-step look at what a well-built follow-up system does in the first minute after a web lead arrives, and what usually happens when it waits on a person.
EngineeringHow an AI follow-up call works, and when it hands off to you
A plain-language look inside an AI follow-up call: hearing, understanding, deciding, speaking, why speed matters, and when the call should transfer to a human.